State Farm® Insurance Agent Sherry Schaefers

"Setting up new insurance for our home, our two vehicles, and our condo rental in another state could not have been easier. Unlike other big companies, they responded quickly with personal and constructive attention. Matthew, the person I worked with, didn't pay me $475 for my ice cream cone (a joke), but otherwise was excellent. This was a complete insurance swap, and it was very nearly painless. Thank you!"

"Awesome service every time !"

"I am so thrilled to have recently changed to the local State Farm insurance agency of Sherry Schaefer with all of her incredibly competent folks. I have been given excellent advice and assistance each and every time I've reached out. It's nice to have local folks to go to for help. I'm glad I made the change."

"State Farm is the easiest agency to work with when in times of need. The whole team is incredibly knowledgeable, prompt and helpful. 10/10, definitely recommend."

"I had a great experience adding homeowners insurance to my auto insurance. Thank you Janelle for being so helpful and answering my questions."

"The staff at Sherry Schaefers is professional and if I email them, the response is always quick. I have nothing but great service from this SF office."

"This team is phenomenal and provides incredible customer service!"

"Very helpful staff that is always willing to go above and beyond. :)"

"I use the "sports model" of judging. I've never given out a 5-star review, as I'm saving it in case I come across "perfection." I'm very happy with the products and services that they've provided. (I've mostly used their Roadside Assistance that's part of the auto policies.) I've been with the Sherry Schaefers Insurance Agency for as long as I can remember. (I'm guessing it's been 20 years.) I've never once considered changing. They've provided all the coverage/policies I want; they've suggested coverage that they think that I need, but have never pressured me to purchase anything; I trust everyone at the agency, so I don't care who receives my requests and questions. Most of my career has been in software development, so I'm biased... I think that the website should be improved. (However, I consider that a State Farm issue.)"

"I really love working with Connie and Sherri for my insurance purposes, Ive given them my trust and they help make sure everything is in place at ease without leaving me feeling overwhelmed. Thank you always."

"I really never put much thought into what happens when you get involved in a wreck. But after it happens it really opens your eyes and you find out if your agent is really there to help you every step of the way or not. Well I can say that my agent earned her money and then some. There are lots of behind the scenes things to take care of and it doesn't always go smoothly. Sherry took care of everything and in the end I was very happy!! Way to go Sherry, thank you very much!!"

"Sherry and her staff provide expert, professional insurance services with a wonderful customer service approach. They took the time to understand my family's situation and needs and provided a full range of options for our home, cars, personal liability and long term care. Best insurance agent and agency I've ever had. They are immediately responsive to all questions and concerns, and continue to follow up on our needs. Couldn't recommend more highly."

"Top quality professionals finding the best coverage information for my insurance needs."

"Jenelle was a pleasure to talk and work with; patiently answering all my questions, giving great examples, and even making the conversation fun. Only thing that would’ve made me more satisfied is if she sang the State Farm song. Lol."

"Sherry and her team are so awesome! They are patient, responsive and explained my policy options thoroughly. Highly recommend this office for auto, home and life!"

"I am appalled that it took me 18 years to switch agents and insurance companies, but I’m so happy I did! Don't leave your life and your belongings in the hands of Sherry Schaefers or State Farm. They will not protect you when you need them most. After being a 18.5 year client of Sherry's, I was t-boned by another State Farm Policy holder (who was at fault) and this left my vehicle totaled. Sherry actively worked against me rather than helping me resolve this claim. Sherry, State Farm Claims, and the State Farm Total Loss Department back the wildly inaccurate CCC software to determine vehicle valuation. After paying State Farm over $35K in the last 18+ years I am now losing over $7K on my vehicle because State Farm refuses to pay what the vehicle is worth. Sherry pretends to help people but doesn’t actually do anything but take your money. In fact, she will work against you and lie to you while she wastes your time. The cherry on top, Sherry's State Farm Office inaccurately reported my sister's driving history on my record. Her 2 at fault accidents have been driving up my rates since 2011. I found out this information while shopping for other insurance companies. Of course, Sherry directly benefits from these inaccurate records and has no reason to resolve them. If I could give less than a one star review, I would."

"Sherry has put together a top notch team and thier customer service is outstanding. My Daughter had her car stolen at a hotel in Seattle while she was vacationing, Sherry's office ensured she got a rental car and helped advocate for our needs in getting the car back to Eugene for repairs. Personalized service at its best!!!"

"Sherry renewed our faith in the importance of a good agent. We lost our second home in the Holiday Farm Fire; our long-term agent retired soon after. We found ourselves floundering with some of the claims issues; several friends highly recommended Sherry. She was amazing. She explained all policy provisions to us, she advocated for us with the claims managers, she fully assessed our insurance needs (important after suffering such a loss). She also explained the coverages in a way that helped us know how to actualize the limits on our claim. She is aligned with an excellent company and she truly understands the ramifications of the choices you have. One of the best decisions we have made in the last two years was to request Sherry Schaefers as our agent. We trust her."

"(posting on behalf of Marshall Peter but I am also a big Sherry fan!) Sherry Schaefers has been our State Farm Agent for several years. She and her team are excellent! She helps my wife and me to carefully consider coverages to be sure that we aren't buying coverage that we don't need and that we are sufficiently covered in areas that we do need. She is never pushy and we don't ever feel like we are being hustled in any way. She's an expert and has become a trusted advisor. What's really amazing about Sherry is how helpful she is when you need to file a claim. She's with you every step of the way, making sure that your claim is handled fairly and in a timely way. She works hard to minimize punishing process and expedite resolution. She really is your agent! I'm a little old fashioned and still really believe in the importance of relationship and trust. Well, we have an excellent relationship with Sherry and absolutely trust her. Highly recommended!"

"We have a cabin up the McKenzie River in oregon. We had a pipe that busted during a winter storm that cause considerable damage that resulted in severe damage to our home. Sherry and her team were instrumental in following through with claim adjusters to insure our claim was paid. Thank you so much for their tanastiy to make the end result work out for us!"

"Excellent experience always! Professional, responsive and integrous. Grateful to have full coverage with home, vehicles and more."

"Sherry Schaefers and her office staff have been serving our family with excellent customer service, expertise, advocacy and dedication since 2002. Decades of kindness, patience and knowledge. We wouldn't have anyone else cover our insurance needs!"

"Sherry is amazing! She always handles my responses quickly and is super professional and helpful and always available when I need help! I needed help quickly with a policy change, and emailed her urgently and she went above and beyond to help me. Really shows you that State Farm cares! My favorite State Farm agent, and I have been a SF customer for many years now."

"Horrible service very short not helpful doesn’t seem to care and wants to rush would not recommend sherry"

"I am so happy with the customer service I get from this office. We have multiple policies with them and they are always available and always super helpful."