State Farm® Insurance Agent Sherry Schaefers

"I was extremely impressed with the level of professionalism from the staff at Sherry Schaefers State Farm Office in Eugene. A special thank you to Matthew for your continued follow up concerning my claim. After driving for over 50 years in Los Angeles traffic and not a single accident, I had to file my very first claim here in Oregon and it was all due to a Squirrel accessing my car’s undercarriage and wrecking havoc on my Engine Wiring Harness and Power Distribution Module, among other things. A rental car was immediately provided while my vehicle was being serviced by Oakmont Service Center in Eugene. My claim was handled professionally and expeditiously. Thank you, Sherry Schaefers State Farm Office staff for your invaluable service."

"We formerly were a 25 year customer of a major national insurance company. Our experience with them was that it was extremely difficult to even talk to a real person. We finally decided to make the switch a local company. We have been so happy with our relationship with Sherry and State Farm. We do annual reviews with Sherry and have come to know Sherry, not only as an agent, but as a friend, who knows all of our family members and is always there to help us with honest feedback. The staff is very responsive. We always have our calls answered and if they do not know an answer, they will research the question and get back to us. We've also been very pleased with the Drive Safe n Save app. We have seen our rates come down repeatedly because we really don't drive that much. We've has one claim through the year. State Farm was excellent in their response and settlement. Highly recommend"

"We have been with Sherry for well over 25 years and never plan on leaving. We feel like we are family. Great service"

"Excellent service and pricing. Glad to have made the switch."

"Sherry Schaefers and her team consistently outperform our expectations. They check with us periodically and review our policies. Most recently our rate on one vehicle dropped 25.14 percent. More importantly when an unexpected ice storm felled a 200 year old maple on our house, cars, trailer, and blocked the road. Sherry had a rental car delivered and put us in a hotel until the debris could be removed and the power restored! It took nearly three weeks. We protect our assets with insurance from State Farm hoping we will never need it. When the unexpected happened it was worth every penny. It is good to know that Sherry Schaefers and her team have the skill and experience to step up quickly and provide the best performance and value in the industry."

"My car was just totaled by a hit-and-run driver and Sherry and her office are the best...been with her for forever!"

"Since our switch to State Farm a few months ago, its been nothing but smooth sailing. Customer service is fantastic amd readily avaliable! We are saving more money and the app is super easy to use. Highly recommend Sherry Schaefers office for a reliable and solid experience."

"We cannot recommend Sherry highly enough. We refer important people to her because we know she will do the right thing every single time—even if the right thing is to fix something that did not go perfectly at the outset. Sherry is also where we send people who have had terrible experiences in the insurance world and need reassurance. Even if you can find cheaper insurance, you will not find an insurance agent better than Sherry and a better staff than hers."

"So very helpful both before I decided to use my car insurance and after as the cost accelerated! As a senior i appreciated both kindness and patience!"

"Oh my gosh, Caeden you were so helpful and such a delight to work with. I’ll be. Along you soon with questions about renters insurance. Thank you Caeden!"

"Sherry was amazingly helpful figuring out which part of my insurance covered my accidental water damage to my apt and getting the property covered. I understand very little about insurance, but Sherry was patient and carefully explained what I could understand and helped me reopen a denied claim because of a misunderstanding (my fault) of insurance terminology."

"I have been with Sherry Schaefer's State Farm for years now and have always found this office to be highly professional and helpful. I can't emphasize enough the importance of having a local agent to call on for insurance needs. Sherry's office has always been there to help—whether it's filing a claim or adding or removing a vehicle—without hassle."

"Thanks for the follow-up call!"

"It's always wonderful to know that they're there to help when you need them, whether it's filing a claim or helping with a roadside emergency. Having someone who knows you pick up the phone when you need help in a pinch brings peace of mind. Thank you Sherry and Matthew and the whole team!!!"

"Setting up new insurance for our home, our two vehicles, and our condo rental in another state could not have been easier. Unlike other big companies, they responded quickly with personal and constructive attention. Matthew, the person I worked with, didn't pay me $475 for my ice cream cone (a joke), but otherwise was excellent. This was a complete insurance swap, and it was very nearly painless. Thank you!"

"Awesome service every time !"

"I am so thrilled to have recently changed to the local State Farm insurance agency of Sherry Schaefer with all of her incredibly competent folks. I have been given excellent advice and assistance each and every time I've reached out. It's nice to have local folks to go to for help. I'm glad I made the change."

"State Farm is the easiest agency to work with when in times of need. The whole team is incredibly knowledgeable, prompt and helpful. 10/10, definitely recommend."

"I had a great experience adding homeowners insurance to my auto insurance. Thank you Janelle for being so helpful and answering my questions."

"The staff at Sherry Schaefers is professional and if I email them, the response is always quick. I have nothing but great service from this SF office."

"This team is phenomenal and provides incredible customer service!"

"Very helpful staff that is always willing to go above and beyond. :)"

"I use the "sports model" of judging. I've never given out a 5-star review, as I'm saving it in case I come across "perfection." I'm very happy with the products and services that they've provided. (I've mostly used their Roadside Assistance that's part of the auto policies.) I've been with the Sherry Schaefers Insurance Agency for as long as I can remember. (I'm guessing it's been 20 years.) I've never once considered changing. They've provided all the coverage/policies I want; they've suggested coverage that they think that I need, but have never pressured me to purchase anything; I trust everyone at the agency, so I don't care who receives my requests and questions. Most of my career has been in software development, so I'm biased... I think that the website should be improved. (However, I consider that a State Farm issue.)"

"I really never put much thought into what happens when you get involved in a wreck. But after it happens it really opens your eyes and you find out if your agent is really there to help you every step of the way or not. Well I can say that my agent earned her money and then some. There are lots of behind the scenes things to take care of and it doesn't always go smoothly. Sherry took care of everything and in the end I was very happy!! Way to go Sherry, thank you very much!!"

"Sherry and her staff provide expert, professional insurance services with a wonderful customer service approach. They took the time to understand my family's situation and needs and provided a full range of options for our home, cars, personal liability and long term care. Best insurance agent and agency I've ever had. They are immediately responsive to all questions and concerns, and continue to follow up on our needs. Couldn't recommend more highly."